The Hospitality Lead is accountable for top the shop teams by means of private instance that constantly improves all high quality, coaching and consumer practical experience applications. This position is accountable for executing initiatives that facilitate the achievement of all hospitality ambitions at MedMen.
Affordable accommodations may well be produced to allow folks with disabilities to execute the important functions.
- Lead by instance by exceeding private sales volume and KPI ambitions and assistance Hospitality Associates to do the very same
- Improvement of higher consumer practical experience requirements, to contain a “show time” culture and business top consumer engagement by means of sales coaching and solution know-how.
- Execute a globe class hospitality plan to drive repeat enterprise by means of robust nearby grass roots networking, consumer information capture and execution of our loyalty plan.
- Help shop leaders with executing enterprise initiatives in an powerful and effective manner
- Report out to Co-Manager of Hospitality to determine coaching and improvement requirements and assistance of Hospitality Associates.
- Present leadership, coaching, guidance and assistance to group members that fosters continuous finding out and improvement in functionality of the shops.
- Minimum 21 years of age
- Minimum three years leadership practical experience with consumer service in retail.
- Demonstrated potential to accomplish person promoting ambitions and metrics.
- Associate degree.
- Sales practical experience.
- Expertise of marijuana strains, (indicas, sativas, hybrids), edibles, extracts, and existing merchandise on the market place a big plus.
- Dispensary-associated practical experience a plus.
- Have to be in a position to give exemplary consumer service and represent the enterprise with pride.
- Inventive, wise, and driven, an innovator who is enterprise minded
- Communication Proficiency
- Confident and acts with the upmost integrity
- Very versatile with the potential to adapt to various scenarios
- Individual Effectiveness/Credibility
- Present exceptional know-how
- HR Experience
- International & Cultural Awareness
This particular person is straight accountable for top the Hospitality group.
This job operates in a expert retail atmosphere. This part routinely utilizes typical workplace gear such as computer systems, phones, and photocopiers.
This is a complete-time position. This position frequently calls for lengthy hours and weekend perform, nights, weekends and vacation availability.
When performing the duties of this job, the employee is frequently expected to speak and hear. This employee is often expected to stand, stroll, use hands or feet, attain with hands and arms and may well be expected to lift a minimum of 50 pounds.
This position may well demand travel.
Please note this job description is not developed to cover or include a complete listing of activities, duties or responsibilities that are expected of the employee for this job. Duties, responsibilities and activities may well modify at any time with or with no notice.